Dir III Operations


New Castle, DE, US

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What You Need To Know

Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

At Southern Glazer’s, you’ll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you’re looking to fill your glass with opportunity, come join our FAMILY.


Responsible for planning, coordinating, and organizing systems, processes, and employees that define a scalable distribution network for materials and goods to support business and growth objectives.

Primary Responsibilities

  • Direct all aspects of the distribution operation including picking and packing, shipping and receiving, replenishment, production, returns, inventory control management, and maintenance of facilities
  • Establish, evaluate, and maintain performance standards for all areas of the warehouse that can be measured to ensure accountability and client Service Level Agreements (SLAs)
  • Ensure operating efficiencies by constantly reviewing performance to identify continuous improvement opportunities and implement new strategies when needed
  • Provides leadership in cost reduction through continuous process improvements and automation to maintain and enhance margins to sustain profitability
  • Manage and administer the planning and control systems related to the complete flow of material from receiving through shipping, as well as the associated transactional controls required to support it
  • Responsible for all budgeting and reporting efforts including labor, operating expenses, Profit & Loss and forecasting

Additional Primary Responsibilities

  • Coordinate with Client Relations and Sales for the successful implementation of new clients
  • Partner with the senior management team to strategically plan for future growth
  • Analyze capacity and capital equipment requirements, client forecasts, business objectives, organizational processes, etc
  • Ensure safety compliance of all team members
  • Develop and execute plans for continual growth and peak seasons
  • Anticipate future resources, procedures and system requirements as changes in business dictate
  • Perform other related duties as assigned

Minimum Qualifications

  • Bachelor’s Degree and 7 years of experience or equivalent education and related experience
  • Strong organization, multi-tasking and time management skills
  • Working knowledge of Six Sigma and Lean Methodologies
  • Demonstrate clear knowledge of laws, regulations, and guidelines within their respective industries to ensure compliance with regulatory agencies and organizations
  • Proficient with Enterprise Systems such as SAP software and Warehouse Management Systems
  • Wine & Spirits Industry knowledge to include basic understanding of distribution, wine varietals and leading spirit categories

Physical Demands

  • Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor)
  • Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
  • May require occasional lifting/lowering, pushing, carrying, or pulling up to 50lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees.  Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

Employee Benefits

At Southern Glazer’s Wine and Spirits, we deliver good times — and Top Shelf Benefits to help you get more out of life.

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Veteran Hiring

Veterans contribute their unique skills and experience across our entire organization. Our skills matcher enables you to search open opportunities based on your military job title or code.

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Diversity, Equity & Inclusion

Our Leadership Team is dedicated to furthering our diversity, equity, and inclusion efforts with a firm foundation built on awareness and education.

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