Dir Commercial Operations SGWS/Sapphire Division/NY


Syosset, NY, US

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What You Need To Know

Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.


Southern Glazer’s offers a competitive compensation package with a salary range of $140K - $200K/Year + 20% Bonus + $7,200 Annual Car Allowance. This salary range is an average range for this position. In determining a final offer, the company will evaluate a specific candidate's education, skills and experience and will make an offer appropriately.


As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.


At Southern Glazer’s, you’ll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you’re looking to fill your glass with opportunity, come join our FAMILY.


This Director Commercial Operations will manage all aspects of commercial operations to enhance performance, supplier performance, and divisional/regional analytics. This role will drive commercial operations strategy and provide oversight for supplier planning, supplier marketing/programming, commercial finance, pricing, S&OP, and Business Intelligence.

Primary Responsibilities

  • Implements Commercial Operations Strategy to enhance overall market performance, supplier performance, analytics capabilities, and gross profit attainment goals
  • Maximize the workforce resources within the functional scope to optimize productivity and expansion of all personnel performing jobs related to pricing, marketing, trade development, analytics, and commercial supply chain to increase the profits of the corporation and increase total market share in the business
  • Responsible for the oversight and development of supplier planning, programming, and activations to ensure that brand strategies and standards are achieved. Ensure alignment with supplier(s) to understand their brands, sales goals/projections, and support in securing additional market share
  • Provides compliance administration and consistent strategy for Trade Development, Supplier Marketing activities and Commercial Finance and Pricing functions to ensure fund management and pricing guidance are in place
  • Responsible for the management and oversight of all functions related to forecasting and pricing. Analyze and review on an on-going basis opportunities/threats, strengths/weaknesses affecting growth of company business

Additional Primary Responsibilities

  • Oversee full-cycle S&OP process and inventory management
  • Drive Commercial Analytics including day-to-day BI analysis for supplier reporting and scorecards
  • Responsible for the oversight and development of supplier programming and activations to ensure that brand strategies and standards are achieved. Ensure alignment with supplier(s) to understand their brands, sales goals/projections, and support in securing additional market share
  • Coordinate the implementation of sales effectiveness initiatives and standard KPI’s for supplier reporting and scorecards, including quarterly business reviews frameworks; present supplier reports for market analysis, QBRs, RFPs, and other related market strategy planning
  • Coach, direct, counsel team on overall performance; define expectations and monitor progress
  • Attract, retain and motivate team to maintain an engaging work environment and to ensure sound policies and procedures adhered to
  • Perform other job-related duties as assigned

Minimum Qualifications

  • Bachelor’s degree in related field; or an equivalent combination of education and experience
  • Seven years of relevant experience
  • Able to obtain and meet industry licensing requirements as needed

Physical Demands

  • Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
  • Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
  • May require occasional lifting/lowering, pushing, carrying, or pulling up to 25lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees.  Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

Employee Benefits

At Southern Glazer’s Wine and Spirits, we deliver good times — and Top Shelf Benefits to help you get more out of life.

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Veteran Hiring

Veterans contribute their unique skills and experience across our entire organization. Our skills matcher enables you to search open opportunities based on your military job title or code.

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Diversity, Equity & Inclusion

Our Leadership Team is dedicated to furthering our diversity, equity, and inclusion efforts with a firm foundation built on awareness and education.

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