BI Engineer I, Enterprise Insights Analytics


Miami, FL, US

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What You Need To Know

Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

At Southern Glazer’s, you’ll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you’re looking to fill your glass with opportunity, come join our FAMILY.


The BI Engineer, Enterprise Insights Analytics, is responsible for providing customer support of SAP BusinessObjects (BOBJ) to SGWS associates.  Responsibilities include issue/request resolution, user support, update documentation, and report development/maintenance.  Qualified candidates have hands-on experience with BusinessObjects 4.3 and experience providing business intelligence support to a large customer base.  The BI Engineer has excellent customer service, communication, and problem-solving skills.

Primary Responsibilities

Service Delivery
•    Provide technical support, analysis assistance and training for BusinessObjects suite of tools to Southern Glazer’s Wine & Spirits internal customer base.
•    Design and develop complex reports using SAP BusinessObjects 4.3 Web Intelligence
•    Strong Knowledge in Writing SQL and PL SQL 
•    Some understanding of User Security in Business Objects any additional knowledge on SAP BO
•    Proactively looks to improvements to BI applications through standardization, automation, and governance and work to implements ideas. 
•    Experience with trouble shooting production issues, user reports and data issues to resolve root cause issues
•    Follow department client service strategies and standards related to ways of working, service level agreements and providing positive customer experiences
•    Build and maintain strong working relationships with customers and other support staff
•    Share BOBJ knowledge and best practices across the user base 
•    SAP Business Objects Reporting and Data Visualization experience using Web Intelligence and Dashboards.
•    Knowledge in Business Objects Universe Designer.
•    Experience using Derived tables, Universe restrictions, and Aggregate_Awareness features in Designer.
•    Expertise in dimensional data modeling, Star Schema modeling, fact and dimensional table design, physical and logical data modeling.
•    CMC experience is Plus.
•    Collect and document application enhancement needs
•    Perform requirement analysis; provide effort estimation Comprehensive knowledge of SDLC and QA/Testing methodologies and deliverables.
•    Support the definition and scope for the deployment of BOBJ tools at SGWS
•    Update technical and functional documentation such as operational procedures, SharePoint site, assist in BRD (Business Requirements Document), etc.

Additional Primary Responsibilities

Minimum Qualifications

•    Minimum 5 years business analysis, business intelligence experience or equivalent
•    Minimum 5 year hands-on experience with SAP BusinessObjects 4.x to include WEBI
•    Advanced knowledge in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint)
•    Ability to analyze complex business reporting requirements and develop innovative solutions.
•    Strong client service orientation (customer support experience preferred).
•    Ability to execute cross-functional projects.
•    Strong oral and written communication skills.
•    Comfortable speaking/presenting to groups.
•    Ability to work independently and autonomously.
•    Bachelor’s Degree.

Preferred Skills
•    Experience providing technical support.
•    Wine and Spirits knowledge/experience.
•    Tableau experience a plus. 
•    Desire to understand and engage with business users
•    3+ years Amazon Redshift database
•    Exposure to SAP BO Information Design Tool (IDT) and understand how universes are built. Best practices. 

Physical Demands

  • Physical demands with activity or condition for a considerable amount of time may include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or mobile device
  • Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
  • May require lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees.  Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

Employee Benefits

At Southern Glazer’s Wine and Spirits, we deliver good times — and Top Shelf Benefits to help you get more out of life.

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Veteran Hiring

Veterans contribute their unique skills and experience across our entire organization. Our skills matcher enables you to search open opportunities based on your military job title or code.

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Diversity, Equity & Inclusion

Our Leadership Team is dedicated to furthering our diversity, equity, and inclusion efforts with a firm foundation built on awareness and education.

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