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Senior Business Analyst (SD)

Miramar, Florida


Southern Glazer's Information Technology team, known as Enterprise Technology Partners, serves as the company's strategic advisors delivering innovative solutions through cutting-edge technology. As a team member, you'll play an integral role in providing our business partners, suppliers, and customers with the necessary tools to be more productive, collaborative, and innovative. With roles ranging from project managers and business analysts to application developers, data analysts and deskside engineers, our team's dynamic capabilities will offer you with the opportunity to grow in your career.

  • Full Time
  • Level: Mid, Senior
  • Travel: Less than 25%

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Success Profile

What makes a successful Senior Business Analyst (SD) at Southern Glazer’s Wine & Spirits? Check out the traits we’re looking for and see if you have the right mix.


  • Inventive
  • Detail-oriented
  • Analytical
  • Team Player
  • Perceptive
  • Problem-solver
  • Results-driven
  • Adaptable
  • Digital savvy

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“The best part of working at Southern Glazer’s is that every day is a different opportunity to learn something new – not just technical skills, but also the way that we work as a team.”

Barbara Matthews, Service Desk Support Analyst

“This is the nicest work environment I’ve ever worked in. My team is helpful to others when needed. One thing that is really outstanding is if you reach out to another team, how they respond. It’s so nice to be treated nicely by other teams as well as your own.”

Kari Mogensen, Senior Support Service Technician

“ETP is a great group that works well together. Our leader is dedicated, intelligent, and a real motivator.”

Peter Korondi, Senior System Environments Administrator

“I started working for Southern Glazer’s about 6 months after I graduated college. It was my first 'real' job. I have been with SGWS for 12 years now, and it has given me the opportunity to travel and work in states all over the country. It has introduced me to people of all types and has shown me that SGWS hires great employees who are also great people. I am lucky to have started my career path here, and I look forward to the company’s growth.”

Michael Hubbard, Senior BA-OTC


Discover all the ways Southern Glazer’s Wine & Spirits appreciates your efforts.

  • Health and Wellness Programs

    Comprehensive coverage including medical, dental, vision, and health and wellness programs.

  • Life & Disability

    Southern Glazer’s Wine & Spirits understands happy families equal happy employees.

  • Paid Time Off

    Paychecks are great, but that’s not all you get with a Southern Glazer’s Wine & Spirits career.

  • Work/Life Balance

    Importance of life outside of the company is important at Southern Glazer’s Wine & Spirits.

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Job ID MIR00001247 Date posted 09/20/2019
The Business Analyst serves as a liaison between the Business Units and the Enterprise Technology Partners (ETP) organization in order to provide technical solutions to prioritized Business Unit needs. Possesses expertise in the business processes used in the Business Unit(s) they support, as well as an understanding of the ETP organization’s systems and capabilities. Heavily involved in business process redesign, standardization, and documentation efforts. Helps to determine opportunities to automate and standardize business processes and functions. Translates high level business requirements into functional/technical specifications for SGWS’ ETP organization and manages change to such specifications.

The responsibilities for this role are:
Assist in determining opportunities to redesign business processes to achieve better business results
Assist in determining opportunities to automate business processes and functions
Serve as liaison between Business Unit(s) and ETP on projects and enhancements
Conduct requirements gathering and translate and document high level business requirements into functional specifications
Create and maintain business processes, requirements, and functional specification documentation
Support the creation of test plans – especially User Acceptance Testing
Perform testing duties as needed, working with end users and project teams during the design, construction, testing and implementation of modifications to systems
Communicate systems and procedural changes to end users through excellent written and oral communications
Support the education and training of end users, working to increase end user proficiency and adoption of implemented solutions
Understand, communicate and reinforce standard business process concepts and methodologies within the ETP organization
Establish and maintain relationships with key Business Unit personnel

Understanding of SAP is a must
Knowledge of business planning and experience with sales planning tools preferred
Understanding of SGWS’ application landscape and software development cycle
Strong understanding of one or more Business Units and their business processes
Understanding of IT processes and ability to translate and communicate technical concepts into business language
Knowledge of order-to-cash (OTC) business processes (Order Management, Credit and Collections, Accounts Receivable, and Pricing)
Knowledge of order-to-cash (OTC) integration points with the Financial module, Vistex, Warehouse Management, BW and the Hana Sidecar.
Ability to review, analyze, and recommend new and existing OTC processes
Knowledge of test scenarios, user acceptance testing, training, deployment and ongoing post-production user support
Ability to coordinate with cross-functional teams and process owners (e.g., Shared Services, Finance, Procurement, Tax) to ensure end to end process alignment
Excellent written and verbal communication skills
Ability to build consensus and buy-in with key stakeholders
Strong team player with willingness to collaborate
Strong analytical and problem solving/decision making skills
Expertise in setting and managing customer expectations
Good time management skills (i.e. setting priorities)
Ability to deliver quality results on time

Bachelor's or Technical Degree Required (computer science, information systems, business administration or other industry related curriculum)
Note: Sufficient and relevant work experience may be considered in lieu of the educational requirements

5+ years of experience as a business analyst within the SAP space including relevant business and IT experience
5+ years of experience working in a SAP environment with a solid understanding of the integration points with internal and external systems

Up to 10% of Domestic travel

Job:Information Technology
Primary Location:United States-Florida-Miramar
Other Locations:United States-Texas-Dallas
Shift:Day Shift

Southern Glazer’s Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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