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Job Description

Program Manager IT Delivery

Job ID 3573 Date posted 09/23/2021

What You Need To Know

Overview

The Program Manager job has a high level of accountability that often includes multiple projects that may span across or impact multiple functions.  These projects may role up to one or more larger programs and often include multiple IT Delivery team resources where the Program Manager will often be required to manage, mentor, and coordinate with team members and business partners at various levels of leadership and experience or skill level.

Primary Responsibilities

  • Manage IT delivery teams either directly or indirectly as well as coach and mentor more junior team members
  • Define and Lead Program budget management
  • Identify risks and mitigate at a program level including assessment of program strengths and areas for improvement
  • Meet with stakeholders to make communication easy and transparent regarding project issues and decisions
  • Ensure goals are met in areas including customer satisfaction, delivery quality and team member performance
  • Organize programs and activities in accordance with the company's mission and goals 
  • Create and manage long-term program goals
  • Perform other job-related duties as assigned

Southern Glazer’s Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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