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Principal IT Business Analyst Digital

Miramar, Florida

Overview

Southern Glazer's Information Technology team, known as Enterprise Technology Partners, serves as the company's strategic advisors delivering innovative solutions through cutting-edge technology. As a team member, you'll play an integral role in providing our business partners, suppliers, and customers with the necessary tools to be more productive, collaborative, and innovative. With roles ranging from project managers and business analysts to application developers, data analysts and deskside engineers, our team's dynamic capabilities will offer you with the opportunity to grow in your career.

  • Full Time
  • Level: Mid, Senior
  • Travel: Less than 25%

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Success Profile

What makes a successful Principal IT Business Analyst Digital at Southern Glazer’s Wine & Spirits? Check out the traits we’re looking for and see if you have the right mix.

Traits

  • Inventive
  • Detail-oriented
  • Analytical
  • Team Player
  • Perceptive
  • Problem-solver
  • Results-driven
  • Adaptable
  • Digital savvy

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“The best part of working at Southern Glazer’s is that every day is a different opportunity to learn something new – not just technical skills, but also the way that we work as a team.”

Barbara Matthews, Service Desk Support Analyst

“This is the nicest work environment I’ve ever worked in. My team is helpful to others when needed. One thing that is really outstanding is if you reach out to another team, how they respond. It’s so nice to be treated nicely by other teams as well as your own.”

Kari Mogensen, Senior Support Service Technician

“ETP is a great group that works well together. Our leader is dedicated, intelligent, and a real motivator.”

Peter Korondi, Senior System Environments Administrator

“I started working for Southern Glazer’s about 6 months after I graduated college. It was my first 'real' job. I have been with SGWS for 12 years now, and it has given me the opportunity to travel and work in states all over the country. It has introduced me to people of all types and has shown me that SGWS hires great employees who are also great people. I am lucky to have started my career path here, and I look forward to the company’s growth.”

Michael Hubbard, Senior BA-OTC

Rewards

Discover all the ways Southern Glazer’s Wine & Spirits appreciates your efforts.

  • Health and Wellness Programs

    Comprehensive coverage including medical, dental, vision, and health and wellness programs.

  • Life & Disability

    Southern Glazer’s Wine & Spirits understands happy families equal happy employees.

  • Paid Time Off

    Paychecks are great, but that’s not all you get with a Southern Glazer’s Wine & Spirits career.

  • Work/Life Balance

    Importance of life outside of the company is important at Southern Glazer’s Wine & Spirits.

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Responsibilities

Job ID 11770 Date posted 10/03/2022

Overview

The Principal IT Business Analyst Digital will be focused on gathering and interpreting data, gathering, and documenting requirements, defining, and documenting processes (process flows/swim lanes), and standardization of data and processes. Can resolve transaction / data/ process discrepancies. Helps to determine opportunities to automate, streamline, and standardize data and or processes. Creates requirements documents, features, and user stories and knows enough about a platform/technology to create a functional specs for use in building a technical solution through configuration or coding as the individual progresses through the job levels.

Specialized Skills and Technologies

  • Experience in gathering requirements, features, and user stories, and converting them into technical specifications
  • Experience with Digital, Ecommerce platforms
  • Fundamental understanding of IT hardware and software and Software Development Life Cycle
  • Experience interfacing with multiple vendors and working in a complex technical environment
  • Knowledge or familiarity with Hybris and Salesforce will be preferred
  • Experience with Agile or Scrum Methodologies 

Primary Responsibilities

  • Gather and analyze data
  • Submit reports to the relevant department heads and management
  • Find patterns and trends in the analyzed data
  • Help management and other teams achieve business goals and needs
  • Establish new data gathering and analysis techniques within the organization
  • Formulate procedural manuals for all departments
  • Supports the execution of a specific IT process (i.e. Vendor Management, Asset Management, Telecommunications, Business Applications, etc.) in response to business needs and requests.
  • Define, track and monitor KPIs
  • Document requirements as governed by the SGWS PMO
  • Create business requirements document based on requirements gathering
  • Create functional spec based on platform technology that can be effectively used by solution analyst to configure
  • Identify and mitigate risks
  • Work with developers in transferring functional specs to technical specs
  • Develop QA scripts in support of business functionality testing
  • Track and report on output of QA business functionality scripts
  • Collaborates with business and IT stakeholders to identify, analyze, understand and prioritize activities by business value and urgency.
  • Develops consultative partnerships with internal teams and leaders to understand their strategic objectives, key performance indicators and reporting requirements.
  • Supports communications, meetings, and other collaborations as appropriate to effectively perform work and to understand, resolve, and/or mitigate risks, obstacles, and conflicts in the performance of functional activities.
  • Understand, communicate, and reinforce standard process concepts and methodology within the ETP organization
  • Serve as liaison across teams
  • Develop opportunities to automate ETP processes and functions
  • Collaborate cross-functionally to enhance overall delivery of reporting across the business units and within the department.
  • Establish and collect KPI to measure business value delivered by projects and solutions.
  • Implement process to build budgets from the bottom up (annual and ongoing).
  • Analyze and interpret information for planning and control purposes.
  • Present to leadership recommendations on opportunities
  • Acts as a resource for business and ETP unit segments relative to planning, analysis and budgeting, new product/services development and implementation, workflow analysis and costing information to evaluate and ensure competitiveness.
  • Lead the education and training of end users, working to increase end user proficiency and adoption of implemented solutions
  • Communicate systems and procedural changes to end users through excellent written and oral communications

Minimum Qualifications

  • Bachelor’s degree and formal education in relevant disciplines (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed)
  • 6+ years leading medium to complex multi-million-dollar systems development programs
  • Responsible for mentorship of junior team members
  • Proficient change management skills
  • Capability to understand SGWS’ application portfolio as well as how the different systems contribute to daily business operations
  • Ability to build, coach and lead teams with Agile delivery values
  • Demonstrated ability to lead teams and influence across organizations
  • Excellent analytical, problem solving, decision-making and quantitative analysis skills to provide insights into performance and efficiency opportunities
  • Must be self-directed, autonomous, and yet be able to work well with multiple individuals at all levels of the organization on a regular basis, also demonstrate leadership skills and abilities
  • Strong planning and organizational skills to work in a fast-paced environment and manage multiple priorities
  • Excellent customer service skills in all interactions with internal and external customers, including but not limited to personnel from other divisions, vendors, suppliers, and other departments
  • Excellent communication, leadership, and interpersonal skills to build relationship and collaboration across different departments, sometimes virtually
  • Proficiency using high mathematical concepts such as fractions, algebra, statistics, mathematical modeling and, to some extent, calculus
  • Understanding of IT processes and ability to translate and communicate technical concepts into business language
  • Process oriented mindset including but not limited to building and enforcing process flows
  • Ability to build consensus and buy-in with key stakeholders
  • Strong team player with willingness to collaborate
  • Strong analytical and problem solving/decision making skills
  • Expertise in setting and managing customer expectations
  • Good time management skills (i.e. setting priorities)

Preferred Qualifications

  • Master’s Degree and formal education in relevant disciplines (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degreed)

Agile Delivery Values

  • Openness – Team and stakeholders agree to be open about all work and challenges 
  • Commitment – Personally commit to achieving the goals of the team 
  • Respect – Respect your team members to be capable and independent 
  • Courage – You have courage to do the right thing and work on tough problems 
  • Focus – Everyone focus on the work in the sprint and the goal of the scrum team.  Rise and fall as a team 

Physical Demands

  • Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine
  • Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
  • May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Southern Glazer’s Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees.  Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer’s Wine and Spirits and do not reflect Southern Glazer’s pay bands or ranges.

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Southern Glazer’s Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees.

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