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Engineer - Network

Miramar, Florida

Overview

Southern Glazer's Information Technology team, known as Enterprise Technology Partners, serves as the company's strategic advisors delivering innovative solutions through cutting-edge technology. As a team member, you'll play an integral role in providing our business partners, suppliers, and customers with the necessary tools to be more productive, collaborative, and innovative. With roles ranging from project managers and business analysts to application developers, data analysts and deskside engineers, our team's dynamic capabilities will offer you with the opportunity to grow in your career.

  • Full Time
  • Level: Mid, Senior
  • Travel: Less than 25%

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Success Profile

What makes a successful Engineer - Network at Southern Glazer’s Wine & Spirits? Check out the traits we’re looking for and see if you have the right mix.

Traits

  • Inventive
  • Detail-oriented
  • Analytical
  • Team Player
  • Perceptive
  • Problem-solver
  • Results-driven
  • Adaptable
  • Digital savvy

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“The best part of working at Southern Glazer’s is that every day is a different opportunity to learn something new – not just technical skills, but also the way that we work as a team.”

Barbara Matthews, Service Desk Support Analyst

“This is the nicest work environment I’ve ever worked in. My team is helpful to others when needed. One thing that is really outstanding is if you reach out to another team, how they respond. It’s so nice to be treated nicely by other teams as well as your own.”

Kari Mogensen, Senior Support Service Technician

“ETP is a great group that works well together. Our leader is dedicated, intelligent, and a real motivator.”

Peter Korondi, Senior System Environments Administrator

“I started working for Southern Glazer’s about 6 months after I graduated college. It was my first 'real' job. I have been with SGWS for 12 years now, and it has given me the opportunity to travel and work in states all over the country. It has introduced me to people of all types and has shown me that SGWS hires great employees who are also great people. I am lucky to have started my career path here, and I look forward to the company’s growth.”

Michael Hubbard, Senior BA-OTC

Rewards

Discover all the ways Southern Glazer’s Wine & Spirits appreciates your efforts.

  • Health and Wellness Programs

    Comprehensive coverage including medical, dental, vision, and health and wellness programs.

  • Life & Disability

    Southern Glazer’s Wine & Spirits understands happy families equal happy employees.

  • Paid Time Off

    Paychecks are great, but that’s not all you get with a Southern Glazer’s Wine & Spirits career.

  • Work/Life Balance

    Importance of life outside of the company is important at Southern Glazer’s Wine & Spirits.

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Responsibilities

Job ID MIR00001871 Date posted 02/03/2021
Job Description

Overview
The Engineer is responsible for the planning, design, configuration, implementation, testing and transition to steady state support of Infrastructure such as; network and telecommunications across the enterprise. They will partner with peer engineering teams on best practices, process, standards, and configuration management.  The Engineer evaluates vendor supplied hardware, components and software packages for fit and performance and makes recommendations to IT management. This individual modifies and/or debugs vendor-supplied utilities and packages. The Engineer maintains technical documentation for telecommunications and network applications. The Engineer diagnoses isolates and de-bugs hardware and software problems and performs problem resolution. The role is responsible for delivering solutions that are stable, secure, scalable and cost effective, as well providing escalation support to the administrators. 

Duties and Responsibilities
General 

•    Travel up to 50% 
•    Participate in 24 x 7 on call rotation 
•    Coaches others 
•    Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping 
•    May require occasional lifting/lowering, pushing, carrying, or pulling up to 50lbs 

Network / Voice 
•    Research, evaluate and recommend network-related software and hardware products and services 
•    Perform capacity and resource planning for network systems 
•    Assess network risks and perform contingency planning 
•    Provide input to supplier management team to help establish the telecommunications and network-related vendor service agreements 
•    Install, configure, and maintain telecommunications and network systems (hardware and software) 
•    Troubleshoot and resolve technical communications and network issues (tier two support) 
•    Provide input to supplier management team to help manage telecommunications and network-related vendor service level agreements 
•    Stay up-to-date on telecommunications, networks and network-related technologies 
•    Serve as a technical resource for infrastructure initiatives that require telecommunications or network expertise 


Qualifications

Minimum Qualifications
•    Bachelor’s or Technical degree in related field or equivalent experience 
•    5 or more years of work experience in an Infrastructure or technical function 
•    Experience in telecommunications and networking environments, security, storage, server and other infrastructure technologies that match SGWS’s infrastructure landscape 
•    Experience with design, implementation, configuration, tuning and optimization of technologies within SGWS’s landscape 
•    Must possess good problem-solving skills 
•    Understanding of hardware and software dependencies 
•    The ability to translate business requirements to technical requirements  
•    Good verbal/written communication skills 
•    Strong attention to detail 
•    Strong team player who can work across multiple functional areas and disciplines 
•    Capability to understand SGWS’ application portfolio as well as how the different systems contribute to daily business operations 
•    Familiarity with ITIL concepts

Preferred Qualifications
•    Bachelor’s degree 
•    Possess entry level industry certification(s) 
•    7 or more years of experience in Infrastructure engineering role as it relates to the hardware and software components that align to technologies supported at Southern Glazers 
•    Excellent verbal / written communication skills, strong attention to detail 
•    Ability to create, read, analyze, and interpret technical diagrams and written procedures 
•    Ability to arrange processes or data in order of patterns specific to policies, processes, or system requirements 
•    Ability to analyze and solve problems, think outside of the box and grasp technical concepts 
•    Ability to combine information or data to find relationships among seemingly unrelated events 
•    Provide accurate and timely updates to work tickets, incidents, and outages 
•    Coach others 
•    ITIL Foundation certified

Specialized Skills and Technologies
•    Cisco Networking & VoIP 
•    Knowledge of OSPF, IGRP, EIGRP, BGP, SIP basic components, VLAN’s and Multi-layer switching 
•    CCNA or CCDA or equivalent Required 

Physical Demands
•    Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine
•    Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
•    May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs
 

Southern Glazer’s Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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