Make regular sales calls to assigned territory/accounts to cultivate customer relations and satisfaction with service provided. Maximize the sale of supplier brands to the trade and consumer through effective territory planning, selling, merchandising and communicating that permits achievement of company and supplier objectives.
Provide sales account management support, analyze current and historical sales activity for assigned territory/accounts to identify opportunities and meet/exceed assigned monthly quotas and placement objectives.
•Assist customers with inventory management responsibilities (product availability/new product placement and rotation of stock).
•Merchandise retail accounts and reset shelf space, cold box and build displays to correspond with supplier promotions and incentive programs.
•Assess a customer's needs, goals, degree of interest, and ability to commit and purchase, use basic sales methods and techniques and adhere to an organization's selling processes and policies (e.g., Southern 7).
•Understand the current product assortment, measure product performance and shares measurements and milestones, cite key considerations for space planning and visual presentation and build displays and helps customers utilize POS materials.
•Provide first line of customer support by using tools and techniques for documenting customer interactions, addressing circumstances and behaviors that lead to customer dissatisfaction and asking questions that can facilitate movement from problem to resolution stage.
•Ensure order information is captured accurately, work with a specific sales system as part of current responsibilities and conduct day-to-day sales order entry.
•Participate in sales projects, account evaluations, proposals, presentations and other sales related activities.
•Recognizes major trends and directions, describe major trends associated with a specific type of market and discuss organization's position and plans with regard to key product trends.
•Research, organize and present sales reports/quota attainment results as required management in team or division meeting environment.
•Perform other duties as assigned and contribute to the success of the department and function at Southern Glazer'sWine & Spirits of America.
High School Diploma or GED.
1 – 2 years of related sales experience in the adult beverage or hospitality industry.
•Knowledge of the wine and spirits industry and its major issues, regulatory considerations and the ability to use this information in support of the organization when carrying out one's job function.
•Knowledge of account management practices, tasks, and tools and ability to provide services and support to customers and suppliers.
•Knowledge of marketplace experience, developments and trends related to the industry; ability to use this information in support of organizational goals.
•Knowledge of various types of customers and ability to analyze customer activities, profiles and information.
•Selling skills to develop strategy for brand portfolio, diversification and penetration in each account and closing deals and reaching final sales orders
•Communication and interpersonal skills to conduct staff product training, sales presentations to a variety of different audiences.
•Strong planning and organizational skills to work in a fast paced environment and manage multiple priorities.
•Ability to add, subtract, and divide in all units of measure using whole numbers, common fractions, and decimals, compute rate, ratio, and percent and draw and interpret bar graphs. Proficient at calculating commissions, percentages, and reviewing comparative sales data for analysis.
•Ability to lift and carry a 45+ pound case of product on a repetitive basis. Position requires intermittent standing, sitting, walking, bending, squatting, twisting, lifting, and carrying.
•Ability to work flexible hours which include early morning (i.e. 4:00 a.m. - 6:00 a.m. start times), evenings, and/or weekends. Overnight travel as required. Ability to participate in business meetings, company initiatives and events upon request.
Southern Glazer’s Wine and Spirits provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.