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Job Description

Inside Sales Consultant - National Accounts

Job ID CER00000647 Date posted 01/08/2019
Description
To sell SWS products directly to B2B customers by cultivating and maintaining positive customer relationships. This includes initiating calls to customers, building rapport, recommending modifications to products and services, with the end result being the promotion of customer retention, driving direct sales and assurance of an overall superior customer service experience with Southern Wine & Spirits.

POSITION RESPONSIBILITIES:
  • Promote sales to direct B2B customers by initiating calls, acting on leads and/or prospects in order to meet customers’ needs, present/explain SWS products and make purchase recommendations. Builds positive working relationship with customers, understanding their needs and business drivers.
  • Drive continued penetration of SWS portfolio into accounts, focusing on relevant products that match customer needs.
  • Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and exceeding customer needs and expectations. Achieve customer retention goals; follow up with consumers as required, to close sales and meet/exceed revenue goals.
  • Build and maintain effective relationships with new and existing B2B customers. Maintain consumer prospect lists/contact database in order to assess client purchasing trends; proactively and consistently seek opportunities to promote and sell SWS products based on client purchase history.
  • Acquire in depth industry and SWS company knowledge in order to articulate product features, benefits, pricing and make recommendations to include core and innovation products.
  • Attend and actively participate in daily team meetings or relevant sales training in order to ensure appropriate sales techniques are being used and accurate information is being communicated to customers. Attend sales group meetings concerning sales targets or forecasts, reporting on market situation.
  • Visit select customers once a year to establish strong personal relationships and understand customer’s business first-hand.
  • Perform other job related functions as assigned.

Qualifications
EDUCATION/EXPERIENCE/OTHER REQUIREMENTS:

  • Bachelor’s degree in Marketing, Culinary Management Business Administration or related field preferred.
  • Minimum one year of sales experience; 2 – 3 years inside sales experience preferred. Industry sales experience a plus.
  • Must have excellent verbal communication skills in order to effectively communicate with direct customers on the telephone and internally.
  • Must maintain strong working knowledge of SWS portfolio and products, including core and innovation products.
  • Must be able to multi-task and work in a high energy sales environment that is goal/quota driven.
  • Must be able to sit for extended periods of time.
  • Highly proficient computer skills, including MS Office Suite, and experience with CRM systems a plus.

Job:Sales
Primary Location:United States-California-Cerritos
Shift:Day Shift

Southern Glazer's Wine and Spirits recruits and hires qualified candidates without regard to race, religion, color, sexual orientation, gender, gender identity, age, national origin, ancestry, citizenship, veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state and municipal laws. The Company prohibits discrimination on other bases such as ancestry, medical condition, or marital status under applicable laws. We make reasonable accommodations to meet our obligations under the Americans with Disabilities Act (ADA) and state disability laws. Candidates should possess the right to work in the United States, as it is not the general practice of Southern Glazer's Wine and Spirits to sponsor individuals for work visas.

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